Oct 5, 2021 | Administration, Podcast
There’s so many things that are important when you’re trying to build a solid business that will be successful long term. A lot of the back end tasks are not really that fun so people tend to put them off or even skip over them altogether. That...
Sep 29, 2021 | Administration, Interview, Podcast
Without a specific plan on where you want your business to go, you can end up with a business you don’t really like and that’s not going anywhere. To be successful you need to craft an educated, well thought out plan to take you where you want to go. ...
Sep 14, 2021 | Administration, Interview, Podcast
One of the best ways to make your dog daycare run smoother and with less problems is to have documented procedures so that your entire team know exactly what to do in all areas of your business. This will ensure that every customer gets the same experience, everything...
Sep 9, 2021 | Administration, Advertising, Marketing, Podcast, Staffing
Success leaves clues. If you just see what the top business owners are doing to become (and stay) successful, you can learn from them and make your business better. After working with businesses in the daycare industry for a few years, I’ve noticed some...
Aug 25, 2021 | Administration, Marketing, Podcast
All the time, effort and money you spend to get leads and customers into your dog daycare will all be for nothing if you don’t have a good follow up system in place. They say, “the money is in the follow up.” I’m not sure why “they”...
Aug 19, 2021 | Administration, Marketing, Podcast
What happens right after a person becomes your customer will great affect not only how they feel about you and your services but also impact how long they will stay a customer. Most places don’t have a systemized, detailed onboarding process that informs the...